2. We provide you a guarantee/warranty for your Hot Toys as we've established a relationship with Hot Toys Customer Service. If a Hot Toy 1/6th you bought from us has an issue which is commonly identified in forums, we will arrange to negotiate with Hot Toys for you to have the items either replaced or fixed (you'll need to cover shipping charges from Brunei to Hong Kong, but the return leg is free). You don't need to do anything except send the action figure to us, pay for shipping over to HK (BND$25-$45 depending on shipment type for 1 figure), and we'll do all the rest (sorry Hot Toys do not help suppliers cover for shipping).
3. We get rid of the hassle of you going through eBay (register with payment gateway, credit card, possibility of fraud). You also don't have to pay full price for preorder deposit which is the case in eBay. We charge a $100.00 deposit on items. Very soon we'll introduce a monthly instalment plan for you :) (credit card instalment is already available, but we'll also do cash instalment).
4.We can bring in large quantities (if you don't miss the pre-order deadline) and we now carry the largest range of Hot Toys 1/6th collectibles in Brunei.
5. We do our best to match online pricing (don't forget those shipping prices that you need to add on) but please don't expect us to match prices where people sell 2nd hand on eBay.
6. You're buying from someone who knows 1/6th collectibles, who has a substantial collection of his own (what to look out for, what to avoid doing to your 1/6th that may damage it)
7. We can hunt down rare figures for you (you'll need to agree to the price though as for these items we only add on a very small admin fee).
8. We bring in the best batch of action figure. Never assume FAST = GOOD. Hot Toys sometimes makes mistake with their first batch of release (e.g. The Batman DX02 first batch released in Hong Kong 1 month before international orders had issues with the paint and suit and Batman ears being lopsided, but International orders were fixed). However if you do run into problem, see no. 2 (we can help you).
9. WE GIVE YOU PEACE OF MIND. As long as you preorder from us before the preorder deadline, we guarantee you that you will get 1 unit at the agreed preorder price. No risk of booking that 1/6th figure you REALLY want, only for your supplier to say they did not manage to get enough to fulfil their order.
10. Last but not least - if you are a regular to our store and is a member, we will extend additional privileges to you (some of you already know what kinds of deals we have given to you on 1/6th stuff)
Disclaimer: Our preorders can come in from various countries. Hot Toys ships their international orders in batches so they don't all come in one go. Sometimes inevitably there will be delays which is beyond our control. If you haven't received your preorder, chances are people in countries (outside of Hong Kong) where our suppliers are also have not got theirs also.
Also, some Hong Kong retailers can and will do great deals. If you find them on eBay, our suggestion is, do get from them. We are not able to match up to private sellers with no shop costs or overheads, but then you'll also likely not get warranty or help if you run into problems.
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